GP Practice Receptionist/ Care Navigator

The role at Dyneley House Surgery in Skipton involves acting as a GP Practice Receptionist and Care Navigator, providing front-line reception support within a busy primary-care environment. You will greet patients, manage appointments, answer telephone enquiries and direct calls to the appropriate clinical team, while also gathering patient information for the duty doctor and entering data onto the SystmOne system.

The employer seeks a candidate with solid communication skills and proven experience of delivering high-quality customer service, preferably within a health-care setting. Essential qualifications include GCSEs at grade A-C in English Language and Maths (or equivalents), together with proficiency in Microsoft Word and Excel; a health- or social-care qualification and prior use of TPP SystmOne are advantageous. The position is permanent and part-time, comprising around 28 hours per week with shifts between 8 am and 6.30 pm, plus one monthly afternoon extending to 8 pm. The hourly rate is £12.90, and the closing date for applications is 25 October 2026; all applications must be submitted via the original advert.