Band 4 - Pathway Navigator, Dermatology

The role is based in the Dermatology department at Watford General Hospital, part of West Hertfordshire Teaching Hospitals NHS Trust. It provides administrative support to consultants, managing outpatient and virtual clinic bookings, coordinating patient pathways, and producing clinical correspondence within set targets. The position involves regular interaction with patients, clinicians, GPs, and external partners, requiring a professional and empathetic approach to handle sensitive patient enquiries and ensure accurate documentation using Cerner and the E-Referral Service.

Applicants need proven administrative experience, proficiency with Microsoft Office, and GCSE-level qualifications (grades C or above). Desirable qualifications include AMSPAR, RSA Stage 3 typing, or knowledge of NHS systems and the 18-week referral pathway. The role offers a permanent contract with core hours from 8:00am to 5:00pm Monday to Friday, operating within a competitive pay band of £29,812 to £32,715 per year under the Agenda for Change framework. Flexible working options are available, and the Trust supports staff development and wellbeing. Applications must be submitted by 19 October 2026 via the original advert.