Family Support Worker

Story Wood School in Birmingham seeks a Family Support Worker to provide direct, day-to-day safeguarding, attendance and behaviour leadership within a primary setting. The role sits within a small pastoral team, reporting to the Deputy Headteacher who leads safeguarding and works alongside the SENCO to coordinate early help for pupils with complex needs. Responsibilities include acting as a Deputy Designated Safeguarding Lead, carrying out home visits to engage families, delivering nurture groups and mentoring sessions, and supporting the implementation of behaviour and attendance strategies. The post also involves close collaboration with external agencies such as Social Care and CAMHS, and contributes to individual behaviour plans and reintegration programmes for pupils with SEND.

The successful candidate will bring proven experience working with vulnerable children and families, a solid grasp of safeguarding and attendance frameworks, and the ability to balance compassionate support with clear expectations. Essential qualifications include recent experience in a pastoral or safeguarding capacity, strong communication skills and confidence in managing sensitive conversations. Desirable experience includes work alongside a SENCO and leading behaviour or attendance initiatives. The position is full-time, offering a salary of £31,533.84 to £35,764.36 per year, and the school provides opportunities for professional development and CPD. Applications must be submitted by 12:00 on Monday 21st September 2026, and all applications are to be made through the original advert.