Scheduling & Admin Coordinator - Audiology

An opportunity exists within the Audiology Department of Wye Valley NHS Trust to provide focused administrative support across two sites in Hereford. The role is based at The County Hospital on Union Walk and involves rotating duties at the adjacent Child Development Centre, contributing to the smooth operation of outpatient services. Responsibilities include maintaining accurate patient records, managing appointment lists, handling incoming calls and correspondence, and coordinating transport arrangements, all while adhering to Trust protocols and delivering a courteous service to patients and external partners.

Applicants must demonstrate solid IT proficiency, especially with Microsoft Office and the Maxims patient record system, alongside proven organisational ability and the capacity to work autonomously under tight deadlines. A Level 3 qualification in Business Administration or Customer Services, together with GCSE passes in English and Mathematics, is required, with prior NHS or healthcare experience considered advantageous. The position offers a permanent contract within Agenda for Change Band 3, with a salary range of £25,760 to £27,476 per annum, and flexible working arrangements including part-time, job sharing, and remote options. Applications must be submitted by 16 October 2026 via the original advertisement.