Outpatient Reception Clerk

An Outpatient Reception Clerk joins the Radiology Department of The Newcastle upon Tyne Hospitals NHS Foundation Trust, based at the Freeman Hospital and Benfield sites within the Trustwide campus. The role involves greeting patients and visitors, managing check-ins and telephone enquiries, booking appointments, and registering radiology requests on the Radiology Information System. Working alongside a busy administrative team, the clerk ensures a high standard of customer care while maintaining tidy work areas and handling competing priorities across multiple hospital locations.

Essential qualifications include an NVQ Level 2 in a relevant subject, alongside solid literacy, numeracy and IT skills in Windows applications. Prior reception or clerical experience is desirable, as is familiarity with confidentiality and health-safety matters. The position offers a permanent contract with a salary of £25,272 per year, falling under Band 2 of the Agenda for Change pay scale. Hours are flexible, with part-time options available and the possibility of compressed working patterns; candidates should indicate their preferred hours in the application. The closing date for applications is 8 October 2026, and all submissions must be made through the original advertisement.