Care Coordinator

About this role The Care Coordinator role at Alma Medical Centre in Southampton involves supporting patients as they navigate healthcare services and ensuring seamless communication between individuals, clinicians, and external providers. Working within a busy general practice in the Portswood area, the post holder will help manage patient journeys, coordinate appointments and referrals, and maintain accurate records in line with NHS standards. The position is central to the practice’s mission of delivering timely, well-organised care to a diverse local community.

The role requires someone with strong organisational abilities, clear and compassionate communication skills, and proficiency in IT systems. Essential qualifications include minimum 3 GCSEs (Grade A to C or equivalent), including English, with experience in administrative or customer service roles within a healthcare setting considered advantageous. The position offers a permanent contract with flexible working options, including full-time and part-time arrangements, and provides opportunities for professional development within a supportive multidisciplinary team. Applications must be submitted by 15 October 2026 through the original advert.